Sawyer’s Painting LLC Privacy Policy

Effective Date: October 10, 2026

Sawyer’s Painting LLC (“Sawyer’s Painting,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit a form, request an estimate, use our House Paint Color Visualizer, communicate with our team, or use our painting services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you interact with Sawyer’s Painting or our website.

This information may include:

Name
Email address
Phone number
Property or project address
Information about your painting project or requested services
Paint colors, preferences, and selections
Information submitted through our House Paint Color Visualizer
Appointment and scheduling information
Estimates, invoices, payments, and service history
Communications with Sawyer’s Painting
Photos or other information you choose to provide in connection with your project

Our website and service providers may also automatically collect certain technical information, such as browser type, device information, IP address, pages visited, referral source, and general website activity through cookies, analytics, and similar technologies.

2. How We Use Your Information

Sawyer’s Painting may use the information we collect to:

Respond to inquiries and provide painting estimates.
Schedule and coordinate estimates, appointments, and painting projects.
Manage and complete painting projects.
Send requested information, including personalized House Paint Color Visualizer instructions.
Communicate with you about appointments, scheduling, projects, estimates, invoices, payments, and customer service.
Maintain customer and prospective customer records.
Maintain project and service history.
Follow up regarding estimates or requested services.
Improve our website, services, scheduling, marketing, and customer experience.
Send occasional promotional emails, painting tips, color inspiration, special offers, and company updates, consistent with applicable law and your communication preferences.
Protect our business, customers, employees, and website against misuse, fraud, or security threats.
Comply with applicable legal, tax, accounting, and regulatory requirements.

You may unsubscribe from promotional email communications at any time.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional or service-related communications regarding an estimate, appointment, active project, invoice, payment, or other business relationship.

3. Customer Information and Third-Party Service Providers

Sawyer’s Painting does not sell or rent your personal information or provide your contact information to third-party advertisers for their independent marketing purposes.

We use trusted third-party software and service providers to help us operate our business and provide services to our customers.

These may include:

Wix — Website hosting, website functionality, contact forms, form submissions, and automated email communications.

Jobber — Customer relationship management, customer records, estimates, invoicing, scheduling, project management, and customer communications.

Routemize — Scheduling, routing, appointment coordination, and tools used to organize and manage customer appointments and our team’s schedule.

Other Service Providers — We may also use companies that provide payment processing, email delivery, website analytics, communications, data storage, technology, security, accounting, and other services necessary to operate our business.

These service providers may receive or process personal information when reasonably necessary to perform services on our behalf.

Their handling of information may also be governed by their own privacy policies and contractual obligations.

We may also disclose personal information when required by law, legal process, court order, or government request, or when reasonably necessary to protect the rights, property, safety, or security of Sawyer’s Painting, our customers, employees, or others.

4. Email Communications and Marketing

When you submit your contact information through our website, request an estimate, use the House Paint Color Visualizer, become a customer, or otherwise communicate with Sawyer’s Painting, we may maintain your information in our customer management systems.

We may use your information to provide the information or service you requested and, where permitted, send occasional communications regarding:

Painting services
Color inspiration
Painting and home-maintenance tips
Special offers and promotions
Seasonal reminders
Referral opportunities
Company news and updates

Promotional emails will provide a method for unsubscribing from future marketing communications.

You may unsubscribe at any time by using the unsubscribe link provided in an applicable email or by contacting Sawyer’s Painting.

We will process opt-out requests in accordance with applicable law.

Opting out of marketing emails does not prevent Sawyer’s Painting from sending transactional or service-related communications necessary to manage an estimate, appointment, project, payment, warranty matter, or other existing business relationship.

5. House Paint Color Visualizer

Sawyer’s Painting provides a House Paint Color Visualizer to help homeowners explore potential paint-color combinations before making their final selections.

When you use the Color Visualizer form, we may collect information such as your name, email address, and selected paint colors.

We use this information to generate and send your personalized Color Visualizer instructions and may maintain your information in our customer or prospective customer records.

The Color Visualizer may direct you to use ChatGPT or another third-party artificial intelligence service to create your rendering.

Any photograph, prompt, personal information, or other content that you choose to submit directly to a third-party AI service is provided directly to that service and is subject to that provider’s terms, privacy policy, and data practices.

Sawyer’s Painting does not control how independently operated third-party AI services process information submitted directly to them.

AI-generated color visualizations are provided for informational and visualization purposes only. They are not a guarantee of final paint color, appearance, or finished results.

Actual paint appearance may vary based on lighting, surface texture, sheen, surrounding colors, photography, screen settings, environmental conditions, and other factors.

We recommend confirming all final color selections using physical paint samples before painting.

6. Cookies, Analytics, and Website Technologies

Our website may use cookies, analytics, pixels, and similar technologies to operate the website, understand website traffic, measure performance, improve the customer experience, and evaluate our marketing.

These technologies may collect information such as:

Browser and device type
IP address
General geographic information
Pages viewed
Time spent on pages
Referral source
Website interactions
Advertising or campaign interactions

Some of these technologies may be provided by third-party platforms.

You may be able to manage cookies through your browser settings and any cookie or privacy controls available through our website.

7. How We Protect Your Information

Sawyer’s Painting takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.

Customer information may be maintained through third-party business systems that support our operations.

Access to customer information is limited to employees, contractors, and service providers who reasonably need access for legitimate business purposes.

However, no method of electronic transmission, online communication, or electronic storage can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to:

Provide our services.
Maintain customer and project records.
Respond to inquiries and future service requests.
Maintain accounting, tax, warranty, and business records.
Comply with legal and regulatory obligations.
Resolve disputes.
Enforce agreements.
Support legitimate business operations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Your Privacy Choices

Depending on applicable law, you may have the right to request information about the personal information we maintain about you.

You may contact Sawyer’s Painting to:

Ask questions about how your information is used.
Request access to certain personal information.
Request correction of inaccurate information.
Request deletion of certain personal information, where applicable.
Update your communication preferences.
Unsubscribe from promotional email communications.

Certain information may need to be retained for legal, accounting, tax, warranty, contractual, fraud-prevention, or legitimate business purposes.

10. Children’s Privacy

Sawyer’s Painting’s website and services are intended for adults seeking residential or commercial painting services.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

11. External Websites and Services

Our website may contain links to websites, applications, or services operated by third parties.

Sawyer’s Painting is not responsible for the privacy practices, security, content, or policies of independently operated third-party websites or services.

We encourage you to review the privacy policies of any third-party service you choose to use.

12. Changes to This Privacy Policy

Sawyer’s Painting may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised effective date.

Your continued use of our website or services following an update is subject to the revised Privacy Policy.

13. Contact Sawyer’s Painting

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Sawyer’s Painting LLC
Spokane, Washington
Website: Sawyer’s Painting
Email: office@sawyerspainting.com
Phone: 509-720-6745