10 Questions to Ask Your Painting Contractor Before You Hire Them (Spokane Homeowners Guide)

Most painting companies sound good on paper. However, the difference between a stressful job and a five-star experience ultimately comes down to asking the right questions upfront.

Here are 10 must-ask questions that every Spokane homeowner should ask before hiring a painting contractor and how Sawyer’s Painting stands apart.

1. Do You Subcontract Your Work?

Why it matters: Subcontractors may not be trained to the same standard or share

the same values as the company you hired.

Sawyer’s Answer: We do zero subcontracting. Every painter on your project is a trained, in-

house team member who meets our 5-star standards.

2. How Many Coats of Paint Do You Apply?

Why it matters: Some painters only apply one coat to cut costs, leading to uneven

coverage and shorter lifespan.

Sawyer’s Answer: We apply two full coats on most jobs unless otherwise discussed. Coverage

and durability are non-negotiable.

3. What Kind of Prep Work Do You Do?

Why it matters: Proper prep is 80% of a successful paint job — and the first corner most painters cut.

Sawyer’s Answer: Our prep process includes cleaning, sanding, caulking, masking, and

priming where needed it’s part of our quality guarantee.

4. What Kind of Paint and Products Do You Use?

Why it matters: Cheap materials can look good for a year, but won’t hold up to

Spokane’s weather or interior wear.

Sawyer’s Answer: We use only premium products from trusted brands, matched specifically to your surface and exposure.

5. Who Will Be On-Site at My Home?

Why it matters: Some companies send strangers you’ve never met.

Sawyer’s Answer: You’ll meet our team. They’re respectful, trained in-house, and follow our

communication process every day.

6. How Do You Communicate During the Project?

Why it matters: Lack of updates = frustration, delays, and confusion.

Sawyer’s Answer: We provide clear start times, daily progress updates, and a final

walkthrough at completion. Communication is our strongest asset.

7. Do You Offer a Satisfaction Guarantee?

Why it matters: If something goes wrong, you want to know they’ll make it right.

Sawyer’s Answer: 100%. We don’t leave until you’re thrilled. And we leave you with a touch-up kit for the future.

8. Are You Licensed, Bonded, and Insured?

Why it matters: This protects you from liability and ensures the company is

operating legally and professionally.

Sawyer’s Answer: Absolutely, all documentation is provided upon request.

9. How Do You Protect My Property During the Job?

Why it matters: Paint splatters, careless workers, and bad masking can cause

damage or mess.

Sawyer’s Answer: Our crews treat your home like their own — clean, respectful, and tidy from

start to finish.

10. Can You Provide References or Reviews?

Why it matters: You deserve proof of quality and consistency.

Sawyer’s Answer: We have over 200 5-star reviews online and can connect you with past

clients for direct referrals.

Hiring a painting contractor doesn’t have to be a gamble. Asking these questions up front gives you peace of mind and helps you spot the difference between a company that just paints and one that truly cares.

Ready for a 5-star experience from start to finish?

Contact Sawyer’s Painting today for a free, no-pressure estimate.